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NI Observer VoIP Expert

Network Instruments Observer VoIP Expert is designed to help manage, troubleshoot and maintain Voice over IP (VoIP) traffic across your network, irrespective of whether the network being analysed is a traditional LAN, Gigabit or WiFi.  Observer offers real-time statistics, Expert analysis, and requests for all levels of VoIP traffic, including passive monitoring of voice quality, audio playback and detailed RTP analysis such as Jitter, Packet Loss and Delay.

Capabilities

    • Voice over IP analysis on LAN and Wireless LAN
    • VoIP Traffic Summary
      • Average MOS, Jitter, RTP Analysis
    • Detailed call Records
      • Status, MOS, Jitter, QoS (Precedence) ...
    • Multi-Leg Call Flow Diagrams
    • Support for propriety VoIP Protocols
      • Avaya (CCMS), Nortel (Unistim), Mitel, Cisco (Skinny)

 

Tests Performed

The Observer VoIP Expert provides a range of tools for the management of VoIP traffic, including comprehensive at-a-glance summary information such as number of ongoing calls, precedence set, voice quality scoring and in-depth call detail records (CDR).  When more specific details are needed, or if a pre-set threshold has been breached, further analysis including call-flow diagrams, RTP analysis and audio playback can be used to drill into problematic calls and sessions.

 

Summary

Unlike other VoIP analysis tools, intended solely for lab environments and telecommunication service providers, the observer VoIP Expert was designed from the ground up to offer relevant and actionable VoIP conversation detail and diagnostics for today's enterprise IT administrators concerned with real, live traffic issues.  For users administering a pure VoIP network or a converged data/voice network the Observer VoIP expert provides the ideal tool for both tracking the performance of their network and troubleshooting specific issues
 

VoIP Observer Datasheet

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