Roaming and Interconnect incomes are important revenue drivers in almost all network operators providing substantial additional income with minimal investment compared to that required for gaining new subscribers or even maintaining existing customers.
Losing roaming and interconnect revenue can be caused by many factors, but is often due to network problems that go undetected. To avoid losing potential revenues, services must be maintained. With RADCOM’s Q-Roam, and Q-Connect service providers can spot roaming traffic problems before roamers leave their network, making it possible to prevent revenue leakage by improving the quality of the network.
QRoam monitors the SS7 links and identifies roaming sessions, whether they are visiting subscribers roaming into the network (Roaming In) or subscribers visiting other networks (Roaming Out). By analyzing the SS7 protocols (ISUP, MAP, INAP and CAMEL) and extracting the relevant roaming information, QRoam displays the status and quality levels of the roaming traffic for each operator on IN/OUT roamers, indicating users’ roaming experience. |
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Benefits
QRoam’s features enable revenue assurance with the following benefits:
• Visibility of the roaming status over time
• Quality parameters for each operator/country
• Drill-down to additional information for each operator: Release cause, AVG Duration,
• Easy configuration of the operator’s parameters
• Detailed analysis of roaming data
• Cross-billing verification
• Prediction of roaming trends
• ‘Welcome SMS’
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QConnect provides statistics and detailed information on the interconnection links by monitoring the SS7 links and analyzing the ISUP protocol. Quality parameters and statistics for each operator
are displayed for each operator type − fixed, mobile national and international − and are distributed by country, area code and prefix. This gives operators the ability to prevent revenue leakage and even gain back revenue on their interconnected traffic for fixed, mobile and transit operators.
Benefits
• QoS for interconnect calls
• Visibility of calls by operator/country/area code
• Statistical and detailed information of the interconnect links
• Fast detection of interconnection problems
• Identification of problematic trends in advance
• Billing verification
• Regulation reports
• Revenue assurance
• Enhanced configuration for improved investigation and troubleshooting
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Summary
The Omni-Q solution offers service providers a rich set of tools and applications to analyze and troubleshoot specific aspects of their network. This allows them to gain a deeper insight into the user experience and the network in general.
The added-value QRoam application enhances the Omni-Q solution with subscribers’ roaming data, helping service providers maintain problem-free customer services and ensure roaming revenue. QRoam allows both service-oriented and engineering-oriented departments to get to the root of any problems quickly and efficiently, leading to opportunities for both revenue increases and prevention of revenue leakage.
QConnect gives the service provider visibility of the interconnection links to enable fast detection of problems, improved quality of the interconnection links between different operators, assurance that the service is working correctly and verification of billings, all of which can lead to significant revenue increases and prevention of revenue leakage. QConnect thus saves on critical CAPEX and OPEX by aiding both service-orientated and engineering-orientated departments to get to the root of any problems quickly and efficiently.
For a Datasheet Please Contact Us |
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